Licensed Insured Locally Owned Family Owned Since 2000 Residential Commercial
WHAT IS A FALSE ALARM
A residential burglar or fire alarm could easily be triggered by the residents of a home accidentally. The alarm is not
necessarily false – it was triggered by the expected event – but it is “false” in the sense that the police should not be
alerted. Due to this problem, false alarms can also be referred to as “nuisance alarms.”
False Alarms can be triggered by simple mistakes such as:
Improperly arming and disarming
This is typically caused by simple mistakes like entering an incorrect 4 digit code or letting too much time pass before
entering the code. These types of false alarms can be prevented by taking more time to disarm systems, and entering
your home with at least one hand free to properly disarm your system.
Pets
Some motion sensors will be triggered by pets moving around a home. This problem can be corrected by installing
motion sensors that are not sensitive to infrared signatures belonging to anything less than eighty pounds, or by
restricting the access of pets to rooms with motion sensors.
Untrained users
Untrained users can be anyone who may need to temporarily access your home but is unfamiliar with your system.
Common untrained users include cleaning crews, repairmen, dog walkers, or babysitters. Better educating temporary
users about a particular system can prevent them from accidentally triggering it.
Unsecured windows and doors
Windows and doors that are not fully closed can cause the alarm contacts to be misaligned which can result in a false
alarm. In addition, if a door or window is left slightly ajar, wind may be able to blow them open which will also cause a
false alarm. To prevent this from happening, doors and windows should always be shut securely and locked.
With the proper installation of your security system, the entry doors you typically use when coming or going are set on a
small delay. This is to give you ample time to arm your system when leaving or disarm your system when entering. All other
entry doors are set to "instant" meaning the alarm triggers instantly when one of these doors are opened when your alarm
is in the "armed" state.
So maybe you forgot your 4 digit code or opened the door set to "instant" to let the dogs out or maybe burnt the
bacon - that's OK - wait for the central station operator to call or you can call them to advise it is not necessary to
dispatch emergency personnel.
A false alarm is only considered a false alarm when emergency personnel arrive at the scene to find no evidence of a
break in or fire.
A false alarm is not deemed a nuisance by the central station, their operators are always available to help you.
A residential burglar or fire alarm could easily be triggered by the residents of a home accidentally. The alarm is not
necessarily false – it was triggered by the expected event – but it is “false” in the sense that the police should not be
alerted. Due to this problem, false alarms can also be referred to as “nuisance alarms.”
False Alarms can be triggered by simple mistakes such as:
Improperly arming and disarming
This is typically caused by simple mistakes like entering an incorrect 4 digit code or letting too much time pass before
entering the code. These types of false alarms can be prevented by taking more time to disarm systems, and entering
your home with at least one hand free to properly disarm your system.
Pets
Some motion sensors will be triggered by pets moving around a home. This problem can be corrected by installing
motion sensors that are not sensitive to infrared signatures belonging to anything less than eighty pounds, or by
restricting the access of pets to rooms with motion sensors.
Untrained users
Untrained users can be anyone who may need to temporarily access your home but is unfamiliar with your system.
Common untrained users include cleaning crews, repairmen, dog walkers, or babysitters. Better educating temporary
users about a particular system can prevent them from accidentally triggering it.
Unsecured windows and doors
Windows and doors that are not fully closed can cause the alarm contacts to be misaligned which can result in a false
alarm. In addition, if a door or window is left slightly ajar, wind may be able to blow them open which will also cause a
false alarm. To prevent this from happening, doors and windows should always be shut securely and locked.
With the proper installation of your security system, the entry doors you typically use when coming or going are set on a
small delay. This is to give you ample time to arm your system when leaving or disarm your system when entering. All other
entry doors are set to "instant" meaning the alarm triggers instantly when one of these doors are opened when your alarm
is in the "armed" state.
So maybe you forgot your 4 digit code or opened the door set to "instant" to let the dogs out or maybe burnt the
bacon - that's OK - wait for the central station operator to call or you can call them to advise it is not necessary to
dispatch emergency personnel.
A false alarm is only considered a false alarm when emergency personnel arrive at the scene to find no evidence of a
break in or fire.
A false alarm is not deemed a nuisance by the central station, their operators are always available to help you.
What Happens When My Alarm Goes Off
When a burglar alarm is received, a trained professional notifies you and/or the appropriate authorities immediately
These Steps Are Followed Unless Otherwise Specified:
1. central station operator calls the premise number if you have one or the first phone number on your call
list to help ensure it is not a false alarm.
2. if no answer, operator will then call the second number on your emergency call list.
3. if no answer, operator will contact emergency personnel.
operator will leave messages when possible so please remember to keep your call list up to date.
These Steps Are Followed Unless Otherwise Specified:
1. central station operator calls the premise number if you have one or the first phone number on your call
list to help ensure it is not a false alarm.
2. if no answer, operator will then call the second number on your emergency call list.
3. if no answer, operator will contact emergency personnel.
operator will leave messages when possible so please remember to keep your call list up to date.
Resetting Your System After An Alarm:
Enter your 4 digit code and the "off" button to turn off the siren. Make a note of which zones were tripped.
Enter your 4 digit code and "off" again to clear the alarm from the system.
You won't be able to arm your system again until the alarm event has been cleared.
A Few Simple Steps You Can Do To Eliminate False Alarms
PHONE NUMBER CHANGES:
Let us know if any of your contact phone numbers have changed including your premise phone. Cell Number? Home
Number? Work Number? What about the friends, neighbors or relatives you may have on your emergency contact list.
Have any of their phone numbers changed?
PHONE, INTERNET OR CABLE SERVICE:
Have you had your home phone, internet or cable serviced? With some systems, a phone or cable technician can
accidentally disable central station communication. This is a great time to test your system. testing your system
Have you changed your home phone, internet or cable service provider?
This doesn't apply to you if your alarm system utilizes radio (wireless) communication.
PASSWORD:
Memorize your password. The central station may ask for it when calling about an alarm. You will need to have it
anytime you call the central station.
4 DIGIT CODE:
Memorize your 4 digit code. You should never tell anyone your code.
Let us know if any of your contact phone numbers have changed including your premise phone. Cell Number? Home
Number? Work Number? What about the friends, neighbors or relatives you may have on your emergency contact list.
Have any of their phone numbers changed?
PHONE, INTERNET OR CABLE SERVICE:
Have you had your home phone, internet or cable serviced? With some systems, a phone or cable technician can
accidentally disable central station communication. This is a great time to test your system. testing your system
Have you changed your home phone, internet or cable service provider?
This doesn't apply to you if your alarm system utilizes radio (wireless) communication.
PASSWORD:
Memorize your password. The central station may ask for it when calling about an alarm. You will need to have it
anytime you call the central station.
4 DIGIT CODE:
Memorize your 4 digit code. You should never tell anyone your code.
FUNDRAISER
Would your Church, School or Organization like to earn some serious cash?
See Details On Our Fundraising Program
Would your Church, School or Organization like to earn some serious cash?
See Details On Our Fundraising Program
Town & Country Security